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  |   FAQ's
In most cases you can estimate your weight . But be aware that the carrier can and will adjust the weight, which will determine your final cost. The final weight is known as the "chargeable weight". For Air Freight, chargeable weight may be the dimensional weight if greater than the gross weight of the shipment.
Yes, air freight is based on both the actual weight and chargeable weight of the cargo, known as ‘Volumetric Weight’..
here is a special formula. All three dimensions  (Length x Width x Height) divided by 6000 is equal to the volumetric weight. The weight charged is the greater of actual or volumetric weight.
We tell you the truth - even if it hurts. While at times we can do the 'impossible', this is not always the case. If it can be done we will tell you. If it can't be done, well, we will tell you that too. When that happens we don't hide - We fix it.
Yes, we have a receiving warehouse in London, near Heathrow Airport.
Yes, you can pick up the cargo at a local office in country
Yes, only in certain countries. Please check with our local office.
Yes, anything hazardous, flammable, dangerous, chemicals, computer batteries, live animals, perishable items, etc.
Yes your freight needs to be packaged and/or palletized and made ‘fit-to-fly’. Shrink wrap, corrugated boxing, palletizing and strapping is the most common type of packing.